1. Scope of this policy
This policy currently applies to the public MDSW website, early-access registration,
marketing communications, website analytics, and general inquiries.
Do not submit medical information through the public website.
The early-access form and general contact channels are not intended for diagnoses,
treatment information, medical records, insurance details, or other sensitive
health information.
2. Information we collect
Information you provide
When you request early access or otherwise contact us, we may collect:
- Your name.
- Your email address.
- Your stated area of interest, such as patient, clinician, clinic, hospital, or partner.
- Information you voluntarily include in a communication to us.
Website and technical information
When you visit the site, we may automatically receive or generate information such as:
- IP address.
- Browser and user-agent information.
- Referring page or website.
- Landing page and pages visited.
- Date and time of access.
- Campaign and attribution parameters, including UTM values and Google click identifiers where present.
- General website analytics and interaction data.
3. How we use information
We may use information collected through the public website to:
- Process and manage early-access requests.
- Send product-launch, beta-access, and related MDSW communications.
- Respond to questions, requests, and partnership inquiries.
- Understand interest in MDSW from different types of users and organizations.
- Measure website traffic, campaign performance, and marketing attribution.
- Detect spam, abuse, automated submissions, fraud, and security threats.
- Maintain, troubleshoot, and improve the website and related systems.
- Comply with applicable legal obligations and enforce our terms.
4. Cookies and analytics
MDSW may use cookies, session technologies, and similar mechanisms for site functionality,
security, attribution, and analytics.
We currently use Google Analytics on the public website. Google Analytics may receive
information about your browser, device, interactions with the site, approximate location
derived from network information, and related analytics identifiers in accordance with
Google's own terms and privacy practices.
Campaign links may also contain UTM parameters or advertising identifiers that allow us
to understand which campaign, advertisement, or referral source generated a visit or
early-access request.
5. How we share information
We do not sell your personal information. We may disclose information only as reasonably
necessary for the purposes described in this policy, including to:
- Hosting, infrastructure, security, email, analytics, and other technology service providers.
- Professional advisers, auditors, insurers, or legal representatives where appropriate.
- Government authorities or other parties when required by law, legal process, or valid governmental request.
- A successor organization in connection with a merger, acquisition, financing, restructuring, or sale of assets.
Service providers are expected to process information only for legitimate business
purposes and subject to appropriate contractual or technical safeguards where applicable.
6. Healthcare information and HIPAA
MDSW is being developed for healthcare documentation and collaboration, but this public
marketing website is not intended to receive protected health information ("PHI").
Production healthcare functionality may be governed by additional agreements, notices,
authorization requirements, privacy practices, and security controls. Where MDSW operates
on behalf of a healthcare provider or other regulated organization, applicable contractual
and legal requirements may differ from this public website Privacy Policy.
MDSW will not represent that a production service is HIPAA compliant until the required
technical, administrative, contractual, and legal requirements for the applicable service
have been completed and reviewed.
7. Data security
We use administrative, technical, and organizational safeguards designed to reduce the
risk of unauthorized access, disclosure, alteration, or destruction of information.
These safeguards may include encrypted connections, access controls, least-privilege
permissions, logging, system monitoring, input validation, rate limiting, and other
security measures.
No internet transmission, database, or storage system can be guaranteed to be completely
secure. You should therefore avoid sending sensitive medical or financial information
through the public website or ordinary email.
8. Data retention
We retain information for as long as reasonably necessary for the purpose for which it
was collected, including managing early-access requests, communicating with prospective
users, maintaining security records, resolving disputes, and satisfying legal obligations.
Retention periods may vary depending on the type of information, its purpose, security
considerations, and applicable legal or contractual requirements.
9. Your choices
You may ask us to update or correct information you submitted through the public website.
You may also unsubscribe from marketing or launch-related emails using the unsubscribe
mechanism provided in those communications, when available, or by contacting us directly.
Depending on where you reside, applicable privacy law may provide additional rights
concerning access, correction, deletion, restriction, portability, or objection to
certain processing. We will evaluate verified requests in accordance with applicable law.
10. Children
The public MDSW website and early-access program are not directed to children under 13,
and we do not knowingly use the public early-access form to collect personal information
from children under 13.
Future patient-facing services involving minors may be subject to separate consent,
authorization, account-management, and healthcare privacy requirements.
11. External services and links
Our website may contain links to third-party websites or may use third-party services.
Their handling of information is governed by their own privacy policies and practices.
MDSW is not responsible for the privacy practices of unaffiliated third parties.
12. Changes to this policy
We may update this Privacy Policy as MDSW develops, new features are introduced, vendors
or infrastructure change, or legal and regulatory requirements evolve. When we make
material changes, we will update the effective date shown at the top of this page and
may provide additional notice when appropriate.
13. Contact us
Questions or requests relating to this Privacy Policy may be sent to:
MDSW Medical Software
New York, NY
info@mdsaidwhat.com